In 2025, can simply delivering on what you promised make you exceptional?

Today’s episode is part rant, part reminder. I share the saga of Chris’s 1979 Pontiac Trans Am restoration — from the iconic “screaming chicken” sticker disaster to the stereo shop that ghosted us — plus a Mount Coot-tha coffee queue that had me questioning how businesses set (or don’t set) expectations.

Here’s what we cover:

• Why the bar for “exceptional” seems lower than ever
• How meeting deadlines and specs still puts you in the top 20%
• Why honest, timely communication is everything
• The real damage of poor expectation-setting
• Simple fixes to make your clients feel confident in you

It’s a rant, yes. But also a hopeful reminder: deliver on your promise and you’re already ahead of most.

🎧 Listen now and let me know — is it just me, or have you noticed the same thing?

*New* You're invited to join Leanne's free community, Work Fame. (https://www.workfa.me/)

Show notes for every episode at https://podcast.leannehughes.com

P.S. Ready to take things up a level? Here are some ways I can help:

1. Watch My 2025 Speaker Reel: Let's energise your next event. (https://www.youtube.com/watch?v=L9RyOeXZfW4)
2. Get My Book: Design your workshops fast using The 2-Hour Workshop Blueprint (https://2hourwork.shop/) . 

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Leanne Hughes on LinkedIn (https://www.linkedin.com/in/leannehughes/)

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Visit my website: leannehughes.com (https://www.leannehughes.com)

Email me: hello@leannehughes.com

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